Our refund policy has been devised to define the situations under which RevCreation will provide a refund, the procedure for claiming a refund and the responsibility of RevCreation in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.
All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.
Coverage & Scope
Our refund policy covers the refunds by RevCreation and/or a website owned and managed by RevCreation Marketing in Georgia.
This policy does not have any application for companies which are not owned or controlled by RevCreation or for persons not employed or managed by RevCreation. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which RevCreation website link.
Filing a Complaint
At RevCreation we take every project with the final product in sight. It is as much our responsibility as the client’s. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that refund should be considered.
Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at email@example.com for a final dialogue or revision request before requesting a refund.
Only if we are unable to reach a common ground with you after talks should a refund claim be filed.
Eligibility for refund
At RevCreation every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the package chosen. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed:
Full refund: In cases where the project has not been started and revisions have not yet begun. The Full Refund policy will initiate after receive the upfront payment date and will take 180 Days to refund the amount.
No refunds: If the project has been completed, uploaded on the server, or began the use of unlimited revisions.
Contacting us regarding our refund policy
If you have queries or suggestions regarding our refund policies kindly e–mail us at firstname.lastname@example.org